Customer Care

Top FAQ's

Find your answer in our Frequently Asked Questions.

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Helpful Guides

Our support articles cover various broader topics in depth.

Track My Order

Every order that you place with Tinburry gets a tracking code so you always know where your package is, and when to expect it. Learn how to track your order.

Care Guide

Extend the lifetime of your favorite fashion items with these helpful care tips. Enjoy them for longer and keep them as amazing as the first day you got them.

Return A Product

Not every product is what you might have expected. The fit, or maybe the color - no matter the reason, we have an easy process to return a product when needed.

Contact Us

Couldn't find the right answer?

If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form. We generally respond within 24 hours.

Our customer support is available Monday to Friday: 8am-8:30pm.

Average answer time: 24h